Close this search box.

Website & Shop Policies

Covid-19 Update (April 2022)

The Cory Christopher team is so excited to re-engage with our friends and clients as the situation continues to improve in Alberta and beyond. 

At present, we are monitoring recommended protocols and are doing our best to navigate all developments to protect our guests, staff and loved ones who remain at high risk. Whenever possible, we encourage our individual team members to determine the degree of contact and interaction that both they, and you the client, are comfortable with on a case by case basis. 

This page will be updated with our current Covid-19 safety procedures and guidelines for curbside pickup and studio visitors. If you have any questions or concerns, please feel free to contact us by email at or phone (780) 447-3325.

Thank you for your support and understanding.

Delivery Options

Pickup from Birchwood Meadows is available for online/advance orders of certain products only. Availability will be clearly stated in the product description.

Address: 56032 Rge Rd 245, Sturgeon County, AB T8R 0M1
Pickup Hours: Currently by Appointment

Please observe any directional signage upon arrival for further instructions.

If you have any questions, please contact us by phone (780) 996-5824

For many Birchwood Meadows products, it is possible to pre-arrange pickup from the Cory Christopher Studio in Edmonton on Fridays from 11am-2pm. Please contact to inquire.

Pickup from the Cory Christopher studio in downtown Edmonton is available for select items only. Availability will be clearly stated in the product description.

Address: 10525 – 111 Street, Edmonton, AB T5H 3E8
Pickup Hours: Friday – 11 am to 2 pm.

Pickup days may vary for certain items and will be clearly stated in the product description if applicable. 

If you require pickup at a different time, please contact us at and we will do our best to accommodate.

If you anticipate needing assistance with loading items into your vehicle, please contact us in advance.


Certain products may specify if they are eligible for local delivery in Edmonton and the surrounding area. 

If you have a special request for delivery (additional charges will apply), you may contact us at to inquire. 

We are currently unable to offer shipping for most items, but hope to be able to offer it soon!

Return Policy


Refunds will be issued at our discretion on most regular-priced merchandise within 14 days of order receipt, provided the item can be returned to us in its original, unused condition and is suitable for resale.

Returns and refunds will not be accepted more than 14 days after your package is shown as Delivered by the shipping provider.

Original shipping charges and applicable postage on return packages are excluded from your refund amount, unless the item is deemed damaged or defective.


All perishable items, including flowers, plants, planters, greenery and food are final sale.

Clearance and end-of-season discounted items are not eligible for exchange or refund. Please see product listings for details.


In the event a product arrives damaged or defective, we will replace the item (subject to availability) or refund your purchase price and shipping costs, including return shipping to us.


To request a return, exchange or refund, please send an email to the CC Shop team at with the following information:

  1. Your name and contact information
  2. Order #
  3. Date item was received.
  4. Whether you would like to return or exchange the item.
  5. Brief description of reason for request, if applicable.
  6. If applicable, please provide 1-2 photos of the damaged item and packaging to help us improve our shipping procedures and expedite your request.


Please do not attempt to return an item to us without receiving confirmation from the CC Shop team, or we may not be able to process your return.

Due to the seasonal nature of our products and offers, we do not currently provide price adjustments.